When managed effectively, conflict can become a powerful driver of growth and success. Left unresolved, it can hinder performance, weaken morale, and disrupt team dynamics.
Join ABHTA 4-week Conflict Management & Resolution Course, facilitated by Ms. Shirlene Nibbs, and gain practical skills to confidently manage and resolve workplace conflict.
Course Details: February 26th - March 19th 2026 (Thursdays only) 5:00 PM – 9:00 PM Online Course Cost: EC$450.00
What You’ll Learn: Causes & prevention of conflict Resolution & negotiation strategies Emotional intelligence & cultural sensitivity Communication & listening skills Role-plays & real-life case studies
Perfect for professionals who want to: * Manage difficult employees with confidence * Navigate cultural diversity in the workplace * Reduce stress and improve team dynamics